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Close up photo of different color hair for the article on The Secret Power of pH in Hair Care for Best Formulations Personal Care

Shiny, smooth, and manageable—these are the Holy Grail of hair care results. But what if the real secret to achieving them isn't found in the latest trendy ingredient or fancy marketing claim, but in something far simpler? Enter pH balance.


It might not sound exciting (chemistry rarely does), but pH plays a starring role in your hair and scalp health. It influences everything from how well the cuticle lays flat (hello, smooth hair) to how much oil your scalp produces. Yet, most people wouldn't know pH from a pH meter—and that's where the science gets interesting.


At Best Formulations Personal Care Contract Manufacturing, we geek out over this kind of science. Based in Huntington Beach, CA, we specialize in crafting personal care products with precision and purpose. For us, getting the pH balance just right isn't an afterthought—it's the foundation of a great shampoo. The right pH doesn't just cleanse effectively; it protects and nurtures, setting the stage for healthier, happier hair.


Photo of a contract manufacturing personal car lab.

So, why does this matter? Because the pH of a shampoo directly impacts how it interacts with your hair and scalp. Too alkaline, and your cuticles could end up frizzed and frazzled. Too acidic, and your scalp might stage a protest. A perfectly calibrated pH keeps the scalp's natural barrier intact, smooths the hair cuticle, and helps prevent irritation or damage.


In this article, we're diving deep into the science of pH and why it's the unsung hero of personalized hair care. From soothing sensitive scalps to taming dry or damaged hair, understanding pH isn't just about solving problems—it's about unlocking the full potential of what your hair care products can do.


Understanding pH Levels in Hair Care


A row of test tubes with colored water representing pH balance for hair care

What is pH?


Let's take a quick trip back to high school chemistry—don't worry, no pop quizzes. pH measures how acidic or alkaline something is, based on a scale from 0 to 14. Seven is neutral (think pure water), anything below 7 is acidic (like lemon juice), and anything above 7 is alkaline (like baking soda).


In personal care products like shampoos, pH determines how the product interacts with your hair and scalp. Too alkaline? Your hair might feel rough, dry, and stubbornly unmanageable. Too acidic? You could irritate your scalp and find yourself scratching all day. The magic lies in finding that Goldilocks zone—not too acidic, not too alkaline—where your hair and scalp can thrive.


Why pH Matters in Hair Care


Let's take a quick trip back to high school chemistry—don't worry, no pop quizzes. pH measures how acidic or alkaline something is, based on a scale from 0 to 14. Seven is neutral (think pure water), anything below 7 is acidic (like lemon juice), and anything above 7 is alkaline (like baking soda).


"By understanding the role of pH, we can formulate shampoos tailored to specific hair types and conditions, ensuring optimal results for every user."

In personal care products like shampoos, pH determines how the product interacts with your hair and scalp. Too alkaline? Your hair might feel rough, dry, and ready to audition for a scarecrow role. Too acidic? You could irritate your scalp and find yourself scratching all day. The magic lies in finding that Goldilocks zone—not too acidic, not too alkaline—where your hair and scalp can thrive.


Your scalp has a natural pH range, sitting comfortably between 4.5 and 5.5—slightly acidic. This acidity, known as the acid mantle, acts as a protective barrier, locking in moisture and fending off irritants. But when shampoos stray too far from this range, things can go sideways.


Alkaline shampoos can strip away the natural oils your scalp works hard to produce, leaving it dry and your hair cuticles raised. Translation: rough, tangled hair that's begging for conditioner. Meanwhile, overly acidic shampoos can weigh hair down or irritate sensitive scalps. The sweet spot? Staying in the 4.5–5.5 range, where your scalp is calm, your cuticles are smooth, and your hair feels hydrated, soft, and selfie-ready.


Expert Insights on pH in Shampoo


To help demystify why pH is at the heart of excellent hair care, we turned to three experts at Best Formulations PC: Brandon Nazari, Director of R&D; Oralia De Anda, Director of Business Development; and Shari Ben-Ishay, Director of Sales. Together, they offer a well-rounded perspective on why pH balance is essential—not just for hair health but for creating products that stand out.


Brandon Nazario's Perspective: The Science of 4.5–5.5


"Keeping shampoos in the 4.5–5.5 pH range isn't just a guideline—it's non-negotiable," explains Brandon. "This slightly acidic range protects the scalp's acid mantle—a natural barrier that locks in moisture and keeps irritants out—and helps the hair cuticle lay flat. When the cuticle is smooth, hair looks shinier, feels softer, and is less prone to breakage."


What happens when shampoos stray outside this range? "Alkaline shampoos can strip the natural oils that protect your scalp and hair, leaving the scalp dry and hair feeling rough and tangled. On the flip side, overly acidic shampoos can weigh hair down or irritate sensitive scalps."


For Brandon and his team, pH isn't just a technical spec—it's the backbone of every formulation. "When we design a shampoo, we think about the whole picture: how it cleanses, feels, and leaves the hair after it's rinsed out. Getting the pH right makes all the difference."


Oralia De Andas Perspective: The Consumer Demand for pH Balance


Oralia sees pH as a game-changer in how brands meet consumer expectations. "Consumers are doing their research—they're looking for solutions that address their specific concerns and deliver real results," she says. "pH balance is central to that conversation."


This growing demand presents an opportunity for brands. "Consumers want to know why a product works, not just that it works. At Best Formulations, we help our clients design shampoos with the right pH and the science to back it up. It's not just about selling shampoo—it's about selling confidence."


Shari Ben-Ishays Perspective: Personalization is Key


Shari highlights how pH is crucial in personalizing hair care products to meet diverse needs. "No two people have the same hair care needs," she explains. "By understanding the role of pH, we can formulate shampoos tailored to specific hair types and conditions, ensuring optimal results for every user."


Whether someone is managing an oily scalp, repairing chemically treated hair, or addressing sensitive scalp concerns, pH-balanced formulations allow brands to deliver targeted solutions that genuinely work. "Paying attention to pH means you're not offering a 'one-size-fits-all' product. Instead, you're creating a product that feels like it was made just for them—and that's what builds trust and keeps customers coming back."


The Role of pH in Specific Hair Concerns


The right pH isn't just about general hair health—it can make or break how effectively shampoos address specific hair and scalp concerns. From calming dandruff to preserving chemically treated hair, tailoring pH levels plays a vital role in solving these challenges.


Dandruff and Alkalinity


Dandruff is more than just an annoying dusting on your shoulders—it's often linked to an overgrowth of Malassezia, a naturally occurring yeast on your scalp. Normally, Malassezia lives peacefully on your skin, but in an alkaline environment, it can thrive, leading to flaking, itching, and irritation.


Shampoos with a lower pH (4.5–5.5) create an inhospitable environment for Malassezia to grow, calming the scalp and reducing flakes. This slightly acidic range also helps maintain the scalp's protective barrier, locking in moisture and keeping irritants at bay. Bonus? Many dandruff shampoos pair an acidic pH with active ingredients, like zinc pyrithione or salicylic acid, to tackle both the symptoms and the root cause.


Think of it like tending a lawn: if the soil's pH is off, weeds (ahem, yeast) take over. A balanced pH acts like healthy soil, keeping the scalp's ecosystem in harmony.


Chemically Treated Hair


close-up photo of chemically treated hair, bleached.

Whether you've bleached, dyed, relaxed, or permed your hair, chances are it's been through some rough treatment. Chemical processes lift the hair's cuticle to alter its structure or deposit pigment, but this leaves the cuticle raised, making hair vulnerable to dryness, frizz, and breakage.


Enter acidic shampoos. By staying in the 4.5–5.5 pH range, these shampoos help reseal the cuticle, locking in moisture and protecting the hair from further damage. Not only does this restore smoothness and shine, but it also extends the life of chemical treatments, like vibrant color or well-defined curls.


For chemically treated hair, acidic shampoos are the unsung heroes of repair, helping hair recover from its "rough" phase and keeping it strong, healthy, and shiny.


Tailored Recommendations: The Right pH for Every Concern


No two heads (or scalps) are the same, and pH requirements can vary based on individual hair and scalp concerns. Below is a quick guide to help match pH levels to specific needs:


chart showing recommended pH range for various hair or scalp concern.

Why pH Is a Competitive Edge in Manufacturing


For brands, pH is more than just a scientific detail—it's a way to stand out in a crowded market. As consumers demand more from their hair care products, including solutions tailored to their specific needs, pH-balanced formulations have become a key differentiator. They're not just about cleaning hair; they're about creating healthier scalps, smoother strands, and a better overall experience.


At Best Formulations PC, we've made pH balance a cornerstone of our process. Every product we create is backed by rigorous research, meticulous formulation, and a deep understanding of meeting consumer expectations. Our pH-optimized shampoos don't just clean; they nurture, repair, and protect, helping our clients' products deliver healthier hair, happier scalps, and long-term customer loyalty.


We offer science-backed, customized solutions designed to solve real problems for real people. Whether it's crafting a shampoo for sensitive scalps, extending the life of color-treated hair, or creating products that deliver salon-quality results at home, our team works side by side with brands to develop formulations that inspire trust and deliver results.


By choosing to partner with Best Formulations, you're not just investing in high-quality manufacturing—you're investing in expertise, innovation, and the kind of attention to detail that sets your products apart from the competition.


Conclusion: pH and the Future of Hair Care


The science of pH is transforming hair care. By understanding its role, brands can craft shampoos that go beyond basic cleansing to deliver real, personalized results.


At Best Formulations PC, we bring pH expertise to every step of the process, helping our clients create solutions that stand out and exceed consumer expectations.

Ready to elevate your hair care offerings? Let's work together to craft the future of hair care with precision, purpose, and pH.

The NPD Group recently issued its quarterly report on the US Prestige Beauty category with results showing the category grew 16% vs the same period a year ago to achieve total sales revenue of $6 billion for the quarter. That growth rate was down from the 19% growth seen in Q1 but still quite healthy in the context of all of the recession warnings and potential headwinds to consumer spending that we've been hearing about.



women applying sunscreen - prestige beauty suncare sales revenue grew 51% in Q2 2022
The NPD Group reported that the suncare segment of prestige beauty grew a staggering 51% in Q2 2022 which was slightly lower than the Q1 growth of 60%

The largest segment within prestige beauty, makeup, saw Q2 revenue reach $2 billion on the back of an 18% year-over-year gain. Lip products showed particular strength with lipstick sales growth accelerating to +28% vs Q2 '21.


Prestige skincare growth ticked up slight from Q1 to reach +12% in Q2 putting the category at $1.7 billion for the quarter. Notably, body care growth is still higher than facial skincare growth. The real segment winner however was suncare which saw staggering 51% growth. That was actually a decline in growth rate from Q1 of this year when the suncare segment grew 60% vs the prior year.


Prestige haircare sales, while only totalling $781 million - far less than skincare or makeup, outpaced them in terms of revenue growth. Haircare grew 24% which was also down from Q1 when it enjoyed 30% YoY growth. Hair care, styling and hair color were all up substantially. 'Clean' haircare brands accounted for 25% of all sales which was a 5 point market share gain vs Q2 2021.


If your brand is looking to take advantage of these fast-growing segments in skincare, haircare, or suncare, our team and our facility is well-positioned to help you formulate, reformulate and fill new or existing products that can tap into these growth trends. We are in the final stages of build out on our facility and expect our OTC license and certification before the end of the year for Suncare and Acne products. We have a hot pour line capable of doing lip balms, deodorants, hair treatment masks and many other hot pour formulations. Our team would be happy to walk you through our capabilities and give you a facility tour so don't hesitate to reach out via the contact options in the footer.

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